FAQs

How do I get an EagleOne card?

Come to the card office M-F 8AM-5PM, Lee Hall Room 110.  A valid, government issued photo id is required.

Whos is Eligibile?

Students: New, continuing, or returning students may obtain an ID upon verification of enrollment by the card office staff.

Faculty/Staff: Requires a signed form from the Department of Human Resources and a photo ID.**Please note that it takes 24 hours from new employee orientation for information to be input into the ID Database.

The Photo ID Office recommends a faculty/staff person call 654-1005 prior to heading to the card office to ensure their information appears in the system.

Is there any cost associated with the card?

Your first University ID card is issued to you at no cost. This card is valid throughout your entire academic career at the University of Mary Washington.

Where is the EagleOne Card Center located?

The Card Center is located in Lee Hall room 110. Our hours of operation are Monday through Friday 8am-5pm

What is the EagleOne Card?

The EagleOne Card is your University identification card; it accesses residence halls, dining plans, and contains a debit account. The EagleOne Card serves many purposes and should be carried at all times. If you have a valid University of Mary Washington ID, you have an EagleOne account. The account is activated with an initial deposit of $25.00 or more. Using your EagleOne card at various locations on campus eliminates the need to carry cash, write numerous checks or use a bank credit card.

How do I add money to my EagleOne account?

  • Online Card office
  • EagleOne Card Center (Lee Hall room 110), (540) 654-1005
  • Or by Mail to: ATTN: EagleOne Card Center, University of Mary Washington, 1301 College Avenue, Fredericksburg, VA 22401

What if I lose my EagleOne Card?

All lost or stolen cards should be reported immediately to the police (x-1025) AND invalidated online at the online card office, or in person at the EagleOne Card Center during normal business hours.

Students must come to the EagleOne Card Center to re-activate a card or to purchase a new card.

Where can I use my EagleOne Card?

Your EagleOne Account can be used like a debit card at these locations on campus:

  • Seacobeck Dining Halls
  • The Underground/Naturally Woodstock
  • The Eagle’s Nest/Vocelli Pizza & WOW Cafe & Wingery
  • Joe Stacks & The Market
  • Eagle Express
  • Student Catering
  • University Health Center
  • The UMW Bookstore
  • Klein Theatre
  • eSuds laundry locations
  • Drink machines
  • Most snack machines
  • University Post Office
  • The Copy Center
  • Pay to Print locations
  • Simpson Library
  • OSACS
  • Cashier’s Office

Do I need a new EagleOne card each year I attend UMW?

No. Your EagleOne Card is valid as long as you are an active student.

Does the EagleOne Card have any fees attached?

There is no fee for using the card, however there is a $20.00 replacement fee for any cards lost, stolen or damaged.

Can cash be withdrawn from the EagleOne Card?

No. The funds in the EagleOne account are only valid on campus and at participating off campus locations. Refunds will be given upon written request only if a student graduates, transfers or withdrawals.

Who can I call if there is a problem with my EagleOne Card?

You can call the EagleOne Card Center at 540-654-1005.