VRS members be alert:

VRS Members to Be Alert for Unsolicited Retirement Counseling Services

From time to time, VRS receives reports from members and employers that various companies or groups have contacted them via email or phone to offer retirement counseling services.  Please be aware that VRS does not use unsolicited calls to contact members to offer its services. Correspondence from VRS will be sent by U.S. mail on official letterhead. Members also can use their myVRS account to create benefit estimates, review their VRS benefits and plan for retirement.  Also, advise employees that VRS staff do not come to members’ homes to discuss benefits. VRS offers retirement planning sessions throughout the state at colleges, universities, other public locations or the VRS offices in Richmond.

As a reminder, VRS provides counseling services to VRS members free of charge by phone or in person at its Counseling Center, 1111 East Main Street, Richmond, VA 23219:

Phone: 1-888-827-3847
Hours: Monday-Friday, 8:30 a.m. to 4 p.m.
We are reminding VRS members to be cautious in responding to unsolicited offers of retirement planning or advice. If you or your employees are uncertain if a communication originated with VRS, please contact us.



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