The Office of Student Accounts is dedicated to providing all customers with excellent service, in a friendly and timely manner while maintaining internal controls to ensure transactions are accurately processed and records are properly maintained. Our Office is responsible for: the assessment and billing of tuition, housing fees, dining charges, and other University fees; invoicing third-party payers; processing refunds to eligible students; and handling all inquiries concerning tuition transactions. As an agency of the Commonwealth of Virginia, UMW has a public obligation to ensure that all expenditures are essential and reasonable and to ensure all revenues due are timely collected in support of the mission of the University.
Authorizing Parents and Others to View Your Bill
One of the most exciting features of EaglePAY is the ability for Parents to view and pay the electronic bills through their own individual access. If Parents are set up as an Authorized Payer by the Student, then they will have access to the Student’s financial account. However the Student (who is the administer of the account) must first set up the Parents as Authorized Payers within the system before they are able to access it. For more information and instructions please click on the EaglePAY link.
Normally paper refund checks are sent to the student’s campus mailbox (which they share with other students), during the Fall and Spring semesters. UMW highly recommends that students sign up for direct deposit so that the funds can go directly into their bank accounts. Direct deposit can help to avoid the additional delay in both mailing and receiving a check. To register for direct deposit, please follow the instructions below. Students will receive an email when funds are transmitted, but keep in mind that it can take 3 – 4 business days from the time of transmittal and email for the funds to be deposited into your account.
- Click here or log in to MyUMW with your NetID and Password
- Click the drop down arrow on “Resources”
- Select “Eagle Gateway”
- Scroll down and select “Direct Deposit” under “Finances”
- Fill in the requested information (Account and Routing numbers)
- Click “Save New Deposit”