Refund Policy and Schedule

Refunds for dropping a course or withdrawing from the University are based on the official date of drop or withdrawal, not on the date of last attendance. Failure to attend a class does not constitute dropping or withdrawing from it. You can drop classes online, however if you intend to drop all of your classes or withdraw from the University you need to contact the Office of the Registrar at 540-654-1256. Refunds are pro-rated depending on the date of drop or withdrawal. Please consult the reimbursement schedule for the home Campus in which you are enrolled to determine your refund eligibility. Please note that the Mandatory Processing Fee is a non-refundable fee.

Direct Deposit

Students can receive refunds directly into their bank accounts to avoid the additional delay in mailing a check. To sign up for direct deposit, please follow the instructions below. Students will receive an email when funds are transmitted, but keep in mind that it takes 3 – 4 business days from the time of transmittal and email for the funds to be deposited into your account.

  • Log into your EagleNET Portal
  • Click on Student and Financial Aid
  • Click on Student Accounts
  • Click on Maintain Refund Direct Deposit Info
  • Enter Your Bank Information