Instructions for Using the Parking Portal

To Login:

  1. The link to the Parking portal called FlexPort is in Banner SSB. Select the “My Banner Resources” tab and select “Parking Management”.
  2. In FlexPort, select “Login” or “Manage Account”.
  3. On the login page, select “Affiliated Login”. 
  4. Enter your UMW NetID and password.
  5. Now that you are logged in, you can use FlexPort to manage your vehicle information, order permits, and review citations.

To manage your vehicle and order a permit:

  1. To add or review vehicle information to your account, select “Vehicles” in the top left.
  2. On the “Vehicles” page you can view your existing vehicles, in addition to adding a new vehicle.
  3. To add a new vehicle to your account, include the license plate (do not include any hyphens), make, style, year, and color of the vehicle.
  4. If you need to update an existing vehicle contact Parking Management.
  5. To register your vehicle with a parking permit, once the vehicle is entered, select “Permits” in the top left and then “Get Permits.”
  6. Be sure to verify that your vehicle and permit eligibility status (i.e. Commuter, Eagle Landing, Faculty Staff, etc.) are correct before completing the checkout process.

To Review Citations:

  1. To review or appeal citations, select “Citations” in the top left or enter the citation details on the front page.
  2. Click on the citation number to review details. Pease note that citations will show a zero balance in FlexPort because all citation fines are transferred and paid through EaglePAY for current students and Cashnet for non student citations. You will need to contact Student Accounts or login to EaglePay to review balances.
  3. To appeal a citation please select the appeal link. Please review the appeals guidelines before proceeding. Appeals will no longer be available after 20 calendar days.

For questions on how to use the software or for technical support, please contact Parking Management by email or phone: 540/654-1129. Customer Service Hours are 8:00AM-5:00PM