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SPCC Resources and Guides

The following page includes helpful SPCC information and guides to assist you in your role as a UMW SPCC Cardholder. Some of the step-by-step guides for Bank of America Works provided below require that you sign into SharePoint to access which requires your UMW credentials.

SPCC Payment Card File Compilation Guide

Each Cardholder is responsible for maintaining a payment card file. This file contains the transactions posted within a billing statement and all of the required supporting documentation that applies to those transactions. The SPCC Payment Card File Compilation Guide goes through the card file compilation process to ensure the Cardholder understands what is required in this file.

Works Reconciliation (Allocation & Sign Off) Guide

Each Cardholder is responsible for reconciling their Works transactions. This means that each Cardholder must review every transaction for accuracy, ensure no taxes were applied, allocate the transaction appropriately, attach all required documentation, and sign off on the transaction. The Bank of America Works Reconciliation (Allocation and Sign Off) Guide goes through the reconciliation process from the view of the Cardholder.

Checking your SPCC Spend Limits and Restrictions

You are able to check your Single Transaction and Cycle Limits on your own via Bank of America Works.

  1. Log into Bank of America Works.
  2. With the “Home” tab selected, scroll down to see the Accounts Dashboard section.
  3. Select the drop down on the 4-digit number (the last 4 numbers of your SPCC) under the Account ID column and click on View Full Details.
  4. Your spend profile (limits) will be listed under the Spend Control Profile tab in your Account Summary.
  5. Next to your “Current Profile” limits will tell you if you have any restrictions (Travel/Food) removed from your card. Examples are below of what your card might say in regards to the restrictions:
    1.  $1,500 STL – $5,000 CL; All Restrictions
    2.  $3,000 STL – $10,000 CL; Allow Food
    3.  $1,500 STL – $5,000 CL; Allow Travel
    4.  $5,000 STL – $25,000 CL; Allow Food; Allow Travel

If your single transaction limit is not enough to cover your upcoming transaction, you don’t have enough available credit left to make a purchase, or you need a restriction lifted from your card, contact your Program Administrators or fill out the SPCC and Gold Card Profile Change Request Form for a temporary spend limit increase or restriction lift.

Why Is My Card Declining?

You can check why your card is declining on your own via Bank of America Works.

Step-by-Step Guide: Why Is My Card Declining?

  1. Log into Bank of America Works.
  2. With the “Home” tab selected, scroll down to see the Accounts Dashboard section.
  3. Select the drop down on the 4-digit number (the last 4 numbers of your SPCC) under the Account ID column and click on View Auth Log. (Auth stands for Authorization).
  4. Your Authorization log will pop up and you can see the transaction, the amount, the result (Authorized vs. Declined) and the Decline Reason.

Most Common Decline Reasons:

  • NOT ENOUGH AVAILABLE MONEY = You have exceeded your credit limit and do not have enough available funds in your account for the transaction. You will need a temporary credit limit increase.
  • ACCOUNT STDL IS EXCEEDED = Your standard single transaction limit has been exceeded. You will need a temporary single transaction limit increase.
  • INDIVIDUAL MCCG IS EXCLUDED = You are trying to purchase something that requires a restriction lift (food or travel). You will need a temporary restriction lift.
  • DECLINE BY SCORE 1 = BOA flagged this transaction as fraud. If it is a legitimate transaction, call the Bank of America number on the back of your SPCC and let them know. They will push it through and remove the fraud flag. If it IS a fraudulent transaction, call the Bank of America number on the back of your SPCC and confirm that it’s fraud. They will close your account and order you a new card. Please then tell your Program Admins the situation so we can be on the lookout for your new card and document.

For any temporary restriction lifts or spend limit increases, contact your Program Administrators or fill out the SPCC and Gold Card Profile Change Request Form.

Commencement Purchasing Guidelines

Commencement occurs once every year, so it’s understandable not to remember every procurement on what is okay and not okay to purchase with your SPCC. Below are some guidelines when it comes to procuring for commencement:

  • The SPCC (state funds) CANNOT be used to:
    • PURCHASE robes, stoles, or hoods for faculty, staff, or students.
  • The SPCC (state funds) CAN be used to:
    • RENT robes, stoles, or hoods for faculty or staff.
    • Purchase honor cords for students (no gift log form needed)
  • Most commencement regalia are available through the UMW Bookstore, including cap, gown, tassels, hoods, stoles, and honor cords. Web purchases are typically run by Oak Hall for a limited time, including the ability for faculty/staff to rent regalia through the web portal and have it delivered to the Bookstore.